
Overwhelming amount of content made it difficult to quickly locate accurate information.
Extensive manual research consumed significant time and resources.
Maintaining an up-to-date knowledge base was an ongoing struggle.
OpsTree implemented a GenAI solution using Amazon Bedrock’s Retrieval-Augmented Generation (RAG) model to optimize the research process. The approach involved:

We consolidated all internal and external resources into a unified knowledge base, ensuring seamless access to information. Real-time updates were implemented to keep the content fresh and relevant, addressing the challenge of outdated materials.
To enhance research efficiency, we developed a Retrieval-Augmented Generation (RAG) model using Amazon Bedrock. This allowed for faster, more accurate content retrieval, tailored to the platform’s specific needs.
We fine-tuned the AI model to align with the platform’s tone, style, and content requirements. This ensured that the content team received precise, relevant data, improving their ability to create consistent, high-quality material.
Research time was drastically reduced, leading to a significant boost in overall efficiency.
Real-time updates ensured the knowledge base was always current.
The AI-driven tool provided highly targeted and accurate results, minimizing effort and maximizing efficiency.
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