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Enterprise Scale Multi-Cloud Infrastructure Modernization with Zero Downtime for Sprinklr
Sprinklr is a unified, AI-powered customer experience management platform that helps global enterprises manage customer interactions across 30+ digital channels. It enables teams to work from a single system, gain real-time insights and deliver consistent customer experiences at scale.
The Problem Statement
Challenges
Complex Legacy Infrastructure
Existing multi-cloud infrastructure contained hidden complexities, requiring deep analysis to fully understand dependencies.
Inconsistent Infrastructure Practices
Different teams followed varied coding standards and operational approaches across AWS, Azure, and GCP.
Lack of Unified Standardization
No single, consistent framework existed for managing infrastructure and Kubernetes across cloud environments.
Manual Operational Activities
Routine weekend maintenance relied heavily on manual processes, consuming significant engineering bandwidth.
Security and Compliance Alignment
Ensuring consistent security hardening and patching across clouds required coordinated, systematic effort.
Fragmented Kubernetes Operations
Kubernetes clusters were managed differently across clouds, increasing operational overhead and complexity.
Absence of Standard CD Pipelines
No unified continuous delivery mechanism existed across the multi-cloud infrastructure landscape.
Risk-Sensitive ArgoCD Onboarding
Migrating existing Linkerd setups to ArgoCD required precision to ensure uninterrupted production services.
Solutions
Outcomes
Faster & Secure Software Delivery With BuildPiper!!
