Do you remember the viral Twitter storm that hit a leading investment platform recently?
A user claimed they invested in a Mutual Fund. Their bank account was debited. The app dashboard showed a green tick and even generated a Folio Number. To the user (and the app’s frontend), the transaction was a success.
But days later, when they tried to redeem, the fund house said the money never arrived. Continue reading “Fintech Shadow Failure | Your App is Up, But is Your Business?”